Visitors are always welcome at Fairway Medical. There are no restrictive visiting hours. However, we ask that you check in with the concierge upon your arrival. After 6 p.m. and on weekends, please use the intercom located by the doors to gain entrance to the facility.
Our concierge is here to help with your every need, from where to get a delicious cup of our gourmet coffee to how surgery is progressing. You can reach them at the Concierge Desk in the 1st floor lobby, by phone at (985) 801-6221, or e-mail at firstname.lastname@example.org. Feel free to call ahead with questions or special requests.
Fairway Medical is dedicated to making sure your caregivers feel just as cared for as you are. If you are here for an outpatient procedure, we'll have our concierge keep your caregiver updated on your status, and personally escort them to see you before and after surgery. If they need to leave the hospital for any reason, we'll get a cell phone or destination number so they can be just as easily reached.
If you are staying overnight, your caregiver is welcome to stay with you. We've provided a sleeper chair in every room that folds out to a comfortable bed, and they'll be given a toiletry kit, just like you. They can take also advantage of our other amenities including complimentary gourmet coffee, free DVD and wireless internet.
Fairway Medical is partnered with several local hotels to offers special rates to our patients and their family members. Please contact our concierge at (985)801-6221 or email@example.com
and they can assist you with reserving a room.
The Time Out Café, located on the 2nd floor, offers wonderful "southern homemade cooking" from 11:15 am – 1:00 pm, Monday through Friday. In addition, a microwave, toaster and several vending machines are located in the café, and a drink machine is also located in the 1st floor lobby.
Mail, Flowers and Gifts
To send mail to a patient, please use the following address format:
67252 Industry Lane
Covington, LA 70433
When sending flowers or gifts, simply have the florist/courier provide the full name of the patient on the outside of your card. Our concierge will personally deliver all mail, flowers and gifts.
If you and your family aren't familiar with the Northshore, the following links are a good start on where to go, where to stay and things to do while you're in the area:
St. Tammany Parish Tourist Commission
City of Covington
City of Mandeville