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Patient Satisfaction
Redefining the standard of health care is more than just talk at Fairway Medical. That’s why we ask patients to complete a satisfaction survey, and we take what they say very seriously. One patient, for example, mentioned that the walls in our preoperative area were not soundproof. Our physician owners quickly approved the addition of new sound barriers. It’s this kind of attention to detail that earns us average patient approval ratings of 95%.
We’re focused on our patients and it shows:
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“The staff and facility far exceeded my expectations. Fairway Medical made an unpleasant situation much better. I thank your staff for being so professional and friendly.”
—Patient of Dr. Kaye
“Thank you for making my little boy feel so comfortable and secure.”
—Patient of Dr. Chauvin
“Thanks for treating me like a human being, not just another number or object.”
—Patient of Dr. Pittman
"One of the best hospitals I’ve ever been in. All the services were excellent. The nursing care was exceptional. I can’t say enough about them. A big THANK YOU to all.”
—Patient of Dr. Landry
“I could not have had a better hospital stay. The facility was so beautiful, very well equipped, and my husband loved the meals! The nursing staff was wonderful. They all enjoyed working at Fairway Medical and it shows. They were all friendly and very prompt when I needed something. Could not have been better.”
—Patient of Dr. Warden
“Best facility I’ve ever been admitted to. Thanks for everything and may God bless all of you.”
—Patient of Dr. Beatrous |
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